Shipping policy
Shipping Details
- Processing Time: Orders are processed Monday through Friday during business hours and are dispatched within 1-3 business days from our warehouse in Delaware.
- Tracking Information: A shipping confirmation email with tracking details will be sent once the order is shipped. You can track your package using the provided link.
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Delivery Times:
- Standard delivery: 3-9 business days for most orders.
- Delays: Additional 1-2 business days may apply during peak sales or holidays.
Holiday & Sale Periods:
- Due to high order volumes, processing may take 5-7 days during holiday and sale periods.
Lost or Missing Packages:
- Kiki & Jojo is not responsible for packages showing successful delivery.
Order Charges:
- Your credit card will be charged at the time of order placement for items, shipping, and applicable taxes.
Order Cancelation:
- Orders cannot be changed or canceled after submission due to the quick processing times. Please verify all order details before placing your order.
Contact Information:
For inquiries, email: kikijojokidscouture@gmail.com.