Shipping policy

Shipping Details

  • Processing Time: Orders are processed Monday through Friday during business hours and are dispatched within 1-3 business days from our warehouse in Delaware.
  • Tracking Information: A shipping confirmation email with tracking details will be sent once the order is shipped. You can track your package using the provided link.
  • Delivery Times:
    • Standard delivery: 3-9 business days for most orders.
    • Delays: Additional 1-2 business days may apply during peak sales or holidays.

Holiday & Sale Periods:

  • Due to high order volumes, processing may take 5-7 days during holiday and sale periods.

Lost or Missing Packages:

  • Kiki & Jojo is not responsible for packages showing successful delivery.

Order Charges:

  • Your credit card will be charged at the time of order placement for items, shipping, and applicable taxes.

Order Cancelation:

  • Orders cannot be changed or canceled after submission due to the quick processing times. Please verify all order details before placing your order.

Contact Information:
For inquiries, email: kikijojokidscouture@gmail.com.